Work
Professional experience and highlights, managed in markdown under content/work.
Manager, IT Special Projects and Data Analytics · Sheridan Nurseries
2025-02 — Present
Lead cross-departmental technology initiatives spanning finance, operations, inventory, and retail systems.
- Lead cross-departmental technology initiatives supporting finance, operations, inventory, and retail systems
- Design and maintain reporting pipelines using SQL, Excel, and Power BI to support operational decision-making
- Build ERP-adjacent tooling, integrations, and automation to improve data accuracy and system reliability
- Manage internal development projects including shipping optimization programs, label printing automations, and POS infrastructure improvements
Financial Analyst · Sheridan Nurseries
2024-05 — 2025-02
Built financial reporting and analytics across sales, inventory, margin, and labour KPIs.
- Developed and maintained Power BI dashboards tracking sales, inventory, margin, labour, and operational KPIs
- Served as an SME for Microsoft Dynamics 365 Business Central implementation, including ownership of ERP-to-ERP data migration
- Built and optimized SQL queries and stored procedures against production databases for recurring and ad-hoc analysis
- Automated Excel-based reporting using Power Query, VBA, and Python to reduce turnaround time and error rates
- Supported budgeting, forecasting, and variance analysis across multiple locations and business units
- Partnered with operations and IT teams to improve reporting consistency
Financial Analyst Intern · Sheridan Nurseries
2022-04 — 2024-05
Supported financial reporting and analytics, and improved data quality across POS/ERP/finance systems.
- Assisted in preparing weekly and monthly financial packages and reporting
- Built Excel and Power BI models to analyze sales trends and category performance
- Supported data cleanup across POS, ERP, and finance systems
- Worked with management to translate business questions into structured data outputs
Guest Service Supervisor · Sheridan Nurseries
2021-04 — 2021-08
Led frontline guest service and supported store presentation during peak season.
- Led a team of 10+ first-year and returning employees
- Supported management in delivering a high-quality customer experience
- Helped maintain product displays and day-to-day floor operations
Seasonal Guest Service Associate · Sheridan Nurseries
2019-05 — 2021-04
Provided customer support on the sales floor and helped maintain a strong in-store experience.
- Assisted customers with product selection and purchases
- Prioritized strong customer service and repeat-customer satisfaction
IT Intern · Canadian Cancer Society
2018-07 — 2018-08
Supported employees with IT troubleshooting and ticket triage.
- Assisted employees in resolving technology-related issues
- Triaged incoming ticket requests and routed them to the appropriate teams